Shipping Policy
We are currently experiencing issues with customs, and orders placed within the last 3 months are being shipped with significant delays.
If you have any questions or require further assistance, please do not hesitate to contact us via email.
At Delaccua, we aim to process and deliver all orders as quickly as possible.
Order Processing
All orders are processed and shipped from Spain.
Orders are usually processed within 1–2 business days after payment confirmation. During periods of high demand, processing times may be slightly longer.
Customers will receive a shipping confirmation email with tracking information once the order has been dispatched.
Shipping within Spain
Orders within Spain are shipped using:
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Correos
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GLS
Estimated delivery times:
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5–7 business days
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During periods of high demand: 7–10 business days
Shipping within Europe
Orders shipped within Europe are handled by:
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InPost
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DHL
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SEUR
Estimated delivery times:
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7–10 business days
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During periods of high demand: 10–15 business days
Delivery times are estimates and may vary depending on destination, customs procedures, or carrier delays.
Shipping Delays
Delaccua is not responsible for delays caused by:
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Courier companies
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Customs processing
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Incorrect shipping information provided by the customer
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Force majeure events
If you experience an unusual delay with your order, please contact us at: